Progressive Insurance won't put Flo on the Phone - Loses my Business

TheOak · 08-13-2013, 07:11 AM

I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF.

I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went.

"Matt, i got a ticket, how much will my rates go up?"

"Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up."

"Thanks Matt, that is probably a piece of information that you shouldn't have shared with me."

We laughed together...

SmashMouth · 08-13-2013, 08:25 PM

Originally Posted by TheOak

I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF.

I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went.

"Matt, i got a ticket, how much will my rates go up?"

"Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up."

"Thanks Matt, that is probably a piece of information that you shouldn't have shared with me."

We laughed together...

What's your agent's number... I will tell him you got three more tickets....

08-13-2013, 07:11 AM	#1
TheOak 10000 POST CLUB Join Date: Dec 2009 Location: Cypress Tx. Posts: 19,047	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF. I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went. "Matt, i got a ticket, how much will my rates go up?" "Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up." "Thanks Matt, that is probably a piece of information that you shouldn't have shared with me." We laughed together...
	It's not what you look at that matters, it's what you see. ~ Henry David Thoreau

08-13-2013, 08:25 PM	#2
SmashMouth I donated, did you? Join Date: Sep 2007 Location: Mandeville, LA Posts: 38,728 Blog Entries: 29	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Originally Posted by TheOak I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF. I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went. "Matt, i got a ticket, how much will my rates go up?" "Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up." "Thanks Matt, that is probably a piece of information that you shouldn't have shared with me." We laughed together... What's your agent's number... I will tell him you got three more tickets....