Progressive Insurance won't put Flo on the Phone - Loses my Business

WhoDat!656 · 08-11-2013, 10:28 PM

Kirchhoff's Law: Progressive Insurance won't put Flo on the Phone - Loses my Business

dam1953 · 08-11-2013, 11:41 PM

Ms. Kirschoff states "As a Christian I often write about Christians under attack by groups such as FFRF (Freedom From Religion Foundation)and/or American Atheists. I have a particular interest in the so-called "Separation of Church and State.""

Then goes on to write "“No! I do not know Flo’s last name!! You should know who Flo is! She’s on every friggin’ channel, every day, at all times of the day and night. They even have Flo Insurance Lady Halloween Costumes, for God’s sake! How do you not know who I’m f****** talking about??!! I want to talk to her now! Put her on this damn phone now or I’m canceling my f****** policy altogether!!”"

Ahh. Such eloquent Christian prose.

Halo · 08-12-2013, 12:00 AM

She's calling into a call center. I can't believe my fellow Americans waste so much energy getting ticked off with a poor call center agent.

If you call a national branded service like Progressive and you don't like the service you're getting, SIMPLY HANG UP THE PHONE! When you call back, I can guarantee you that you WILL NOT get the same rep. Call back and if the next rep mentions you got cut off, make it sound like they hung up on you! No way will the new rep be able to listen to a tape recording or evaluate what is going on.

SloMotion · 08-12-2013, 06:52 AM

hmmm, never thought about that ... what is Flo's last name?

SmashMouth · 08-12-2013, 10:03 AM

Well... Did she cancel?

dam1953 · 08-12-2013, 11:18 AM

Originally Posted by SmashMouth

Well... Did she cancel?

I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck.

TheOak · 08-12-2013, 05:06 PM

Originally Posted by SloMotion

hmmm, never thought about that ... what is Flo's last name?

Rida

SloMotion · 08-13-2013, 05:32 AM

Originally Posted by dam1953

I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck.

... had a State Farm policy once ... worst insurance company I ever had to deal with,

.

SmashMouth · 08-13-2013, 08:06 AM

Originally Posted by SloMotion

... had a State Farm policy once ... worst insurance company I ever had to deal with, .

You just want a hot date with Flo ...

TheOak · 08-13-2013, 08:11 AM

I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF.

I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went.

"Matt, i got a ticket, how much will my rates go up?"

"Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up."

"Thanks Matt, that is probably a piece of information that you shouldn't have shared with me."

We laughed together...

08-11-2013, 10:28 PM	#1
WhoDat!656 10000 POST CLUB Join Date: Nov 2010 Location: Shreveport,Louisiana Posts: 16,062	Progressive Insurance won't put Flo on the Phone - Loses my Business Kirchhoff's Law: Progressive Insurance won't put Flo on the Phone - Loses my Business

08-11-2013, 11:41 PM	#2
dam1953 1000 Posts + Join Date: Jan 2012 Location: SW Ohio Posts: 4,645	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Ms. Kirschoff states "As a Christian I often write about Christians under attack by groups such as FFRF (Freedom From Religion Foundation)and/or American Atheists. I have a particular interest in the so-called "Separation of Church and State."" Then goes on to write "“No! I do not know Flo’s last name!! You should know who Flo is! She’s on every friggin’ channel, every day, at all times of the day and night. They even have Flo Insurance Lady Halloween Costumes, for God’s sake! How do you not know who I’m f**** talking about??!! I want to talk to her now! Put her on this damn phone now or I’m canceling my f**** policy altogether!!”" Ahh. Such eloquent Christian prose. SloMotion likes this.
	”It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” Charles Darwin

08-12-2013, 12:00 AM	#3
Halo Site Donor MONTHLY Join Date: May 2002 Location: New Orleans, LA Posts: 20,718 Blog Entries: 45	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business She's calling into a call center. I can't believe my fellow Americans waste so much energy getting ticked off with a poor call center agent. If you call a national branded service like Progressive and you don't like the service you're getting, SIMPLY HANG UP THE PHONE! When you call back, I can guarantee you that you WILL NOT get the same rep. Call back and if the next rep mentions you got cut off, make it sound like they hung up on you! No way will the new rep be able to listen to a tape recording or evaluate what is going on.
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08-12-2013, 06:52 AM	#4
SloMotion 5000 POSTS! + Join Date: Jan 2012 Posts: 6,776 Blog Entries: 15	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business hmmm, never thought about that ... what is Flo's last name?

08-12-2013, 10:03 AM	#5
SmashMouth I donated, did you? Join Date: Sep 2007 Location: Mandeville, LA Posts: 38,200 Blog Entries: 29	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Well... Did she cancel?

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08-12-2013, 11:18 AM	#6
dam1953 1000 Posts + Join Date: Jan 2012 Location: SW Ohio Posts: 4,645	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Originally Posted by SmashMouth Well... Did she cancel? I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck.

08-12-2013, 05:06 PM	#7
TheOak 10000 POST CLUB Join Date: Dec 2009 Location: Cypress Tx. Posts: 19,027	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Originally Posted by SloMotion hmmm, never thought about that ... what is Flo's last name? Rida Crusader, SloMotion and dam1953 like this.

08-13-2013, 05:32 AM	#8
SloMotion 5000 POSTS! + Join Date: Jan 2012 Posts: 6,776 Blog Entries: 15	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Originally Posted by dam1953 I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck. ... had a State Farm policy once ... worst insurance company I ever had to deal with, .

08-13-2013, 08:06 AM	#9
SmashMouth I donated, did you? Join Date: Sep 2007 Location: Mandeville, LA Posts: 38,200 Blog Entries: 29	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business Originally Posted by SloMotion ... had a State Farm policy once ... worst insurance company I ever had to deal with, . You just want a hot date with Flo ... SloMotion likes this.

08-13-2013, 08:11 AM	#10
TheOak 10000 POST CLUB Join Date: Dec 2009 Location: Cypress Tx. Posts: 19,027	Re: Progressive Insurance won't put Flo on the Phone - Loses my Business I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF. I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went. "Matt, i got a ticket, how much will my rates go up?" "Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up." "Thanks Matt, that is probably a piece of information that you shouldn't have shared with me." We laughed together...
	It's not what you look at that matters, it's what you see. ~ Henry David Thoreau