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Progressive Insurance won't put Flo on the Phone - Loses my Business

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Old 08-11-2013, 10:28 PM   #1
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Progressive Insurance won't put Flo on the Phone - Loses my Business

Kirchhoff's Law: Progressive Insurance won't put Flo on the Phone - Loses my Business
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Old 08-11-2013, 11:41 PM   #2
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Ms. Kirschoff states "As a Christian I often write about Christians under attack by groups such as FFRF (Freedom From Religion Foundation)and/or American Atheists. I have a particular interest in the so-called "Separation of Church and State.""

Then goes on to write "“No! I do not know Flo’s last name!! You should know who Flo is! She’s on every friggin’ channel, every day, at all times of the day and night. They even have Flo Insurance Lady Halloween Costumes, for God’s sake! How do you not know who I’m f****** talking about??!! I want to talk to her now! Put her on this damn phone now or I’m canceling my f****** policy altogether!!”"

Ahh. Such eloquent Christian prose.
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Old 08-12-2013, 12:00 AM   #3
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

She's calling into a call center. I can't believe my fellow Americans waste so much energy getting ticked off with a poor call center agent.

If you call a national branded service like Progressive and you don't like the service you're getting, SIMPLY HANG UP THE PHONE! When you call back, I can guarantee you that you WILL NOT get the same rep. Call back and if the next rep mentions you got cut off, make it sound like they hung up on you! No way will the new rep be able to listen to a tape recording or evaluate what is going on.

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Old 08-12-2013, 06:52 AM   #4
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

hmmm, never thought about that ... what is Flo's last name?
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Old 08-12-2013, 10:03 AM   #5
 
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Well... Did she cancel?
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Old 08-12-2013, 11:18 AM   #6
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Originally Posted by SmashMouth View Post
Well... Did she cancel?
I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck.
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Old 08-12-2013, 05:06 PM   #7
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Originally Posted by SloMotion View Post
hmmm, never thought about that ... what is Flo's last name?
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Old 08-13-2013, 05:32 AM   #8
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Originally Posted by dam1953 View Post
I think so. Ms. Kirchhoff now appears to be a proud holder of a State Farm policy. I do wish her luck.
... had a State Farm policy once ... worst insurance company I ever had to deal with, .
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Old 08-13-2013, 08:06 AM   #9
 
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

Originally Posted by SloMotion View Post
... had a State Farm policy once ... worst insurance company I ever had to deal with, .
You just want a hot date with Flo ...
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Old 08-13-2013, 08:11 AM   #10
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Re: Progressive Insurance won't put Flo on the Phone - Loses my Business

I have had State Farm for 20 years. When I call my agent a real person answers that knows me, if I need to make a claim, they come to my house, when i bought a new house he came to just visit, I have never had one issue with SF.

I actually called my agent to tell him I had received a ticket to see what my rates would do and this is how the conversation went.

"Matt, i got a ticket, how much will my rates go up?"

"Shane you have been with us so long that you could get 3 tickets and your rates wouldn't go up."

"Thanks Matt, that is probably a piece of information that you shouldn't have shared with me."


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