Saints Are Offering Refunds

SmashMouth · 08-19-2021, 12:44 PM

The New Orleans Saints are grateful to have received all the necessary approvals to host a full capacity crowd at the Caesars Superdome this season. The Saints earned the No. 1 ranking in the NFL in Health and Safety in 2020 and are following the state and local protocols for our fans to safely attend games this season.
While the city is not exclusively requiring a full vaccine for entry it is requiring either proof of a single vaccination dose or a negative Covid-19 test for our fans to attend the game (fans that are 12 and under do not need to provide any proof of vaccination or negative test result). The City of New Orleans will permit fans to enter the stadium even if they receive their first Covid-19 vaccination shot on the day of the game. The Saints will be teaming with Ochsner to provide free Covid-19 vaccinations at the Caesars Superdome for fans who wish to choose this option. Once the city ordinance was announced, the Saints/Ochsner regional vaccination program produced nearly 2,000 newly vaccinated citizens within one week. We want to thank the health care professionals who assisted on this program and all health care workers on the front lines who are fighting this disease every day. They are our true heroes.

We are hopeful that the city mandate is temporary and we remain optimistic that as vaccination rates increase this policy will no longer be necessary.
We appreciate the overwhelming positive feedback we have received from our season ticket holders to be a part of a full capacity Caesars Superdome. We have the best and loudest fans in the NFL and they will be counted on this season.
Last season, we made the decision to offer refunds or rollover accounts to the following season because we knew government regulations would not allow us to fulfill a full season of attendance. This is not the case this season. Based on current city and state regulations allowing full capacity, we did not plan to offer refunds for season tickets, as has been our standard policy. We have received less than 120 requests for ticket refunds as of Thursday morning and, following media inquiries and recent articles about refund policies, we have received thousands of calls from interested fans wanting to purchase any season tickets made available by current season ticket holders seeking refunds.

more here from the Saints

Flipx99 · 08-19-2021, 03:11 PM

Glad to see them do this.

Would like to see them place anyone who gave up their tickets at the top of the waiting list for next season.

There are valid why someone would choose not to be vaccinated.

AsylumGuido · 08-19-2021, 04:28 PM

Originally Posted by Flipx99

Glad to see them do this.

Would like to see them place anyone who gave up their tickets at the top of the waiting list for next season.

There are valid why someone would choose not to be vaccinated.

They didn't have to be vaccinated. All they had to do was have a negative test result. That is their decision. Test or give up tickets and move to the bottom of the list. It took us 15 years to go from the bottom to the point of finally getting tickets yesterday. I have no pity for them.

AsylumGuido · 08-19-2021, 05:18 PM

I'd really be curious as to how many people that said they wanted refunds will actually follow through learning that they would lose their account completely.

Boston Saint · 08-19-2021, 05:30 PM

Originally Posted by AsylumGuido

I'd really be curious as to how many people that said they wanted refunds will actually follow through learning that they would lose their account completely.

At least 2 I’d say.

AsylumGuido · 08-19-2021, 05:37 PM

Originally Posted by Boston Saint

At least 2 I’d say.

You know someone personally? Cool. The more that opt out the more options we have to upgrade next season.

neugey · 08-19-2021, 05:42 PM

So they had a change of heart and decided they would consider refunds for season ticket holders? If so that is good because it was totally wrong to refuse to refund customers over newly instated policies (whether you agree with the policy or not) no one could have possibly foreseen or prepared for.

AsylumGuido · 08-19-2021, 05:45 PM

Originally Posted by neugey

So they had a change of heart and decided they would consider refunds for season ticket holders? If so that is good because it was totally wrong to refuse to refund customers over newly instated policies (whether you agree with the policy or not) no one could have possibly foreseen or prepared for.

The reason was that so few actually wanted refunds it would make the task fairly easy, especially since so many were waiting in the wings to take those tickets. What the refund requesters didn't bargain for was losing their rights, as well. We got ours yesterday and will never let them go. Both of my sons made that very clear. LOL!

neugey · 08-19-2021, 05:58 PM

Originally Posted by AsylumGuido

The reason was that so few actually wanted refunds it would make the task fairly easy, especially since so many were waiting in the wings to take those tickets. What the refund requesters didn't bargain for was losing their rights, as well. We got ours yesterday and will never let them go. Both of my sons made that very clear. LOL!

Glad it worked out for you. To be honest, the Saints should accept refunds for almost any reason presuming it's before the season starts, when the waiting list is miles long and the Saints will get the same money back (if not more) in a pinch anyway!

SmashMouth · 08-19-2021, 07:23 PM

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08-19-2021, 12:44 PM	#1
SmashMouth I donated, did you? Join Date: Sep 2007 Location: Mandeville, LA Posts: 38,123 Blog Entries: 29	Saints Are Offering Refunds The New Orleans Saints are grateful to have received all the necessary approvals to host a full capacity crowd at the Caesars Superdome this season. The Saints earned the No. 1 ranking in the NFL in Health and Safety in 2020 and are following the state and local protocols for our fans to safely attend games this season. While the city is not exclusively requiring a full vaccine for entry it is requiring either proof of a single vaccination dose or a negative Covid-19 test for our fans to attend the game (fans that are 12 and under do not need to provide any proof of vaccination or negative test result). The City of New Orleans will permit fans to enter the stadium even if they receive their first Covid-19 vaccination shot on the day of the game. The Saints will be teaming with Ochsner to provide free Covid-19 vaccinations at the Caesars Superdome for fans who wish to choose this option. Once the city ordinance was announced, the Saints/Ochsner regional vaccination program produced nearly 2,000 newly vaccinated citizens within one week. We want to thank the health care professionals who assisted on this program and all health care workers on the front lines who are fighting this disease every day. They are our true heroes. We are hopeful that the city mandate is temporary and we remain optimistic that as vaccination rates increase this policy will no longer be necessary. We appreciate the overwhelming positive feedback we have received from our season ticket holders to be a part of a full capacity Caesars Superdome. We have the best and loudest fans in the NFL and they will be counted on this season. Last season, we made the decision to offer refunds or rollover accounts to the following season because we knew government regulations would not allow us to fulfill a full season of attendance. This is not the case this season. Based on current city and state regulations allowing full capacity, we did not plan to offer refunds for season tickets, as has been our standard policy. We have received less than 120 requests for ticket refunds as of Thursday morning and, following media inquiries and recent articles about refund policies, we have received thousands of calls from interested fans wanting to purchase any season tickets made available by current season ticket holders seeking refunds. more here from the Saints jnormand likes this.

08-19-2021, 03:11 PM	#2
Flipx99 100th Post Join Date: Jun 2020 Posts: 153	Re: Saints Are Offering Refunds Glad to see them do this. Would like to see them place anyone who gave up their tickets at the top of the waiting list for next season. There are valid why someone would choose not to be vaccinated. jnormand likes this.
Flipx99 100th Post Join Date: Jun 2020 Posts: 153

08-19-2021, 04:28 PM	#3
AsylumGuido 10000 POST CLUB Join Date: Sep 2007 Location: Bossier City, LA Posts: 26,214	Re: Saints Are Offering Refunds Originally Posted by Flipx99 Glad to see them do this. Would like to see them place anyone who gave up their tickets at the top of the waiting list for next season. There are valid why someone would choose not to be vaccinated. They didn't have to be vaccinated. All they had to do was have a negative test result. That is their decision. Test or give up tickets and move to the bottom of the list. It took us 15 years to go from the bottom to the point of finally getting tickets yesterday. I have no pity for them.

08-19-2021, 05:18 PM	#4
AsylumGuido 10000 POST CLUB Join Date: Sep 2007 Location: Bossier City, LA Posts: 26,214	Re: Saints Are Offering Refunds I'd really be curious as to how many people that said they wanted refunds will actually follow through learning that they would lose their account completely.

08-19-2021, 05:30 PM	#5
Boston Saint 5000 POSTS! + Join Date: Nov 2020 Location: Massachusetts Posts: 5,137	Re: Saints Are Offering Refunds Originally Posted by AsylumGuido I'd really be curious as to how many people that said they wanted refunds will actually follow through learning that they would lose their account completely. At least 2 I’d say.

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08-19-2021, 05:37 PM	#6
AsylumGuido 10000 POST CLUB Join Date: Sep 2007 Location: Bossier City, LA Posts: 26,214	Re: Saints Are Offering Refunds Originally Posted by Boston Saint At least 2 I’d say. You know someone personally? Cool. The more that opt out the more options we have to upgrade next season.

08-19-2021, 05:42 PM	#7
neugey Hu Dat! Join Date: Dec 2004 Posts: 6,697 Blog Entries: 13	Re: Saints Are Offering Refunds So they had a change of heart and decided they would consider refunds for season ticket holders? If so that is good because it was totally wrong to refuse to refund customers over newly instated policies (whether you agree with the policy or not) no one could have possibly foreseen or prepared for. jnormand and SmashMouth like this.

08-19-2021, 05:45 PM	#8
AsylumGuido 10000 POST CLUB Join Date: Sep 2007 Location: Bossier City, LA Posts: 26,214	Re: Saints Are Offering Refunds Originally Posted by neugey So they had a change of heart and decided they would consider refunds for season ticket holders? If so that is good because it was totally wrong to refuse to refund customers over newly instated policies (whether you agree with the policy or not) no one could have possibly foreseen or prepared for. The reason was that so few actually wanted refunds it would make the task fairly easy, especially since so many were waiting in the wings to take those tickets. What the refund requesters didn't bargain for was losing their rights, as well. We got ours yesterday and will never let them go. Both of my sons made that very clear. LOL!

08-19-2021, 05:58 PM	#9
neugey Hu Dat! Join Date: Dec 2004 Posts: 6,697 Blog Entries: 13	Re: Saints Are Offering Refunds Originally Posted by AsylumGuido The reason was that so few actually wanted refunds it would make the task fairly easy, especially since so many were waiting in the wings to take those tickets. What the refund requesters didn't bargain for was losing their rights, as well. We got ours yesterday and will never let them go. Both of my sons made that very clear. LOL! Glad it worked out for you. To be honest, the Saints should accept refunds for almost any reason presuming it's before the season starts, when the waiting list is miles long and the Saints will get the same money back (if not more) in a pinch anyway! jnormand likes this.

08-19-2021, 07:23 PM	#10
SmashMouth I donated, did you? Join Date: Sep 2007 Location: Mandeville, LA Posts: 38,123 Blog Entries: 29	Re: Saints Are Offering Refunds Twitter skymike likes this.